Chapters

Chapter 4. Clinical Operations

Human Resources

How can we recruit staff for the clinic?

help wanted adProviding potential candidates with information concerning policies, personnel requirements, pay/benefit structures, spousal employment opportunities, housing costs, other quality-of-life concerns, and assignment opportunities is fundamental to a recruitment effort. The ultimate recruitment goal is a panel of quality candidates from which to hire staff. It is likely that the positions for dentists and dental hygienists will be most difficult to fill. Many dentists graduate from dental school with over $100,000 in school loan debt, so salary and loan repayment are frequently prime concerns. The availability of a competitive salary and the potential for loan repayment may significantly reduce recruitment problems. The ability to easily obtain licensure in your state will also enhance the recruitment pool. If licensure by credentials, reciprocity, or a regional board are available, then the recruitment pool extends to many states. Restrictive licensure regulations result in a limited recruitment pool. Contact your state dental board external link for licensure information in your state.

The greatest determinant of a program's ability to achieve its goals is the strength of its human resources. Without a dedicated, motivated, and well-trained staff, quality health care services cannot be assured. These are fundamental principles; health care facilities must emphasis the recruitment of capable, conscientious, culturally sensitive, and caring health care providers.

Staff recruitment can be enhanced if the clinic is located in a designated dental Health Professional Shortage Area (HPSA) external link, which may help the clinic qualify for federal loan repayment through the National Health Service Corps external link (NHSC) and other programs, including placement of NHSC personnel. It is best to contact your state primary care office external link to learn about state loan repayment programs that complement the federal program.

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