Introduction

 

Chapters 1, 2 and 3 provided information to help you: decide whether to build a safety net clinic appreciate design and staffing issues understand possibilities to fund and assure sustainability for your safety net dental clinic. This chapter covers the operations of a safety net dental clinic, including: staffing, risk management, health records and information management, purchasing and inventory management, patient scheduling and consent, billing and collections, infection control, environmental health, and safety issues. The framework for organizing all of these clinic operations is generally through a Policies and Procedures manual. Details and examples of policies, procedures, guidelines, regulations, etc. are provided through text and links.