National Maternal and Child Oral Health Resource Center | Georgetown University
Unit 4: Administrative Operations
Administrative Operations

Unit 4: Administrative Operations

woman at meeting Introduction

Units 1, 2 and 3 provided information to help you:

  • Decide whether to build a safety net clinic
  • Appreciate design and staffing issues, and
  • Understand possibilities to fund and assure sustainability for your safety net dental clinic.

This unit covers the operations of a safety net dental clinic, including information on:

  • Policies and procedures
  • Human resources
  • Liability protection
  • Scheduling
  • Billing and collections
  • Inventory management

The framework for organizing all of these clinic operations is generally through a policies and procedures manual. Details and examples of policies, procedures, guidelines, regulations, and more are provided throughout.

Please note that the following material includes general guidelines. The laws of each state may vary, and the reader may want to seek legal advice from an attorney licensed in the state where the health professional practices for specific guidance.