Unit 5. Quality Assurance and Quality Improvement
Quality Assurance & Quality Improvement

Section 2. Setting the Stage for Quality


Credentialing is required to ensure the legitimacy of all licensed professionals by verifying that the qualifications presented by the health professional seeking employment are accurate and true. Most health care organizations hire credentialing experts to perform the verification, with the results being reviewed and approved by a credentialing committee. The dental director’s responsibility is to understand the credentialing process and be an active member of the organization’s credentialing committee.