Depending on the size and complexity of the facility, you may need to develop a security-management plan. Such a plan should address how you will protect staff, patients, and visitors from harm from intruders or other patients. Include in the plan methods for controlling access to and egress from sensitive areas of your facility (such as the health records room or medication storage area).
Violence in the workplace is a serious safety and health issue. Its most extreme form, homicide, is the third leading cause of fatal occupational injury in the United States. Workplace violence can strike anywhere. However, some workers are at increased risk, such as those who:
If an incident of workplace violence is observed:
Ultimately, security is everyone’s responsibility, but the facility must have prevention and response measures in place. The facility should have administrative controls, including facility security measures (such as access controls and secure area monitoring). Security measures and related policies and standard operating procedures should be routinely reviewed with staff.
A threat-level matrix should be developed that identifies a list of actionable security options available at each security risk level, including operating procedures to restrict free and open access to the building or facility. Some of these options include restrictions on the use of a loading dock, parking areas, access control for staff and visitors, and delivery services. Security-breach response policies and procedures should guide staff in the steps to take to protect themselves and patients.
Other security concerns include encountering a suspicious package or substance. The following are sample standard operating procedures for isolation, notification, and evacuation.
First, be suspicious if you come across mail or packages with:
Second, if you do see one or more of these tell-tale signs, you should: